Perfect Menu for Mobile Apps – Nick Babich

Menus are so important that you can find them in every site or app you encounter, but not all menus are created equally. Too often we face problems with menus — part of menus are confusing, difficult to manipulate, or simply hard to find. Continue reading

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Users’ Advocate: Is our Technical Content UX? Yes! – Neal Kaplan

The user experience is greater than the sum of those parts: your customers judge your product on the entire customer journey. This means that “traditional” documentation needs to fit seamlessly into the customer-facing content produced by your company: marketing material, sales brochures, training programs, and the product’s user interface. We rarely know at which point in their journey a buyer will want to access technical content, so we can’t presume that our docs will only be read after the purchase. Continue reading